The only talent development programme based on Science.
iCredeo is a talent development programme helping you build effective sales teams with the most advanced selection and training techniques following our proven 3 step methodology.
Identify.
Behavioural Intelligence Platform Powered by AI and Machine Learning.
Existing recruitment techniques are no longer effective as they rely on old-school methods such as endless CV screening. The problem with CVs is that they do not provide a true reflection candidate’s full potential, especially for customer-facing roles as a success within these roles relies on soft skills.
It is scientifically proven that the best sales reps score highly in personality behavioural traits like extroversion, problem-solving and building a strong rapport.
Our method enables you to unlock 50+ years of psychological science and sales expertise, to help you identify talent fit for the role.
Our platform is built around the Big 5 Personality Model - the golden standard set by psychologists.
Identify success patterns of your top performers and gaps within your teams, so you can set your team up for success.
Take the guessing game out of the candidate screening and trust technology.
Train.
Intensive Sales and Customer Service Focused Bootcamp Designed by Experts.
Businesses are under pressure to attract the next generation of talent and repurpose existing skills where possible.
We have created a solution that enables you to identify new and repurpose existing talent with the right soft skills for customer-focused roles whilst we take on the responsibility of training your teams on hard skills that work in the modern-day market.
We strongly believe that the success of a business relies on 3 distinct pillars:
Having a great product
Having effective slates functions
Providing high-quality customer support
Whilst you focus your resources on the product, we will take care of the rest.
We understand the importance of tutor-led training and the effectiveness of human-led learning experiences. We use tech only to take the guessing game out of the equation and help us to direct training efforts in the right areas of development.
Our training Bootcamps are designed by industry experts and represent the most effective techniques proven to work in the today's market. We use only real scenarios, objections and challenges, preparing your teams to face customers right away.
Sales and customer service approaches are evolving, and our role is to ensure your teams have the tools to succeed and build fulfilling careers.
Improve.
Continuous professional coaching for the results that last.
Coaching is scientifically proven to be the most effective development tool for continuously improving job performance and is widely used globally across various learning and development programmes.
When designing our development programmes, we took the most effective learning tools out of training options available on the market and created a unique formula proven to build the best talent.
Our mission is to empower your teams to succeed. By nurturing individual talents and not focusing on limitations, we unleash the full potential of your talent.
Our coaches have years of experience across customer-facing roles to be on hand to provide valuable professional advice as well as performance coaching.
Job performance is directly linked to job satisfaction which subsequently reduces staff attrition, and this is why professional coaching is so important, especially at the early stages of a career.